The Mahjong Guild · themahjongguild.com · Last updated: April 5, 2026
1. Information We Collect
Information you provide directly
- Account registration information (name, email address, password)
- Member profile information (bio, location, game format preferences)
- Payment information (processed by our payment provider — we do not store card numbers)
- Directory submissions (listing information, event details, venue information)
- Communications you send to us (support requests, feedback)
- Newsletter preferences and alert settings
Information collected automatically
- Log data (IP address, browser type, pages visited, time and date of visits)
- Cookie data (session cookies, preference cookies, analytics cookies)
- Device information (device type, operating system)
- Clickthrough data on outbound links including affiliate links
- Google Analytics data (traffic, behavior, demographics — anonymized)
2. How We Use Your Information
- To create and manage your membership account
- To process payments and manage subscriptions
- To provide access to directory content and member features
- To send transactional emails (receipts, password resets, account notices)
- To send the member newsletter and state-based event alerts (if opted in)
- To review and publish directory submissions
- To analyze Site usage and improve our content and features
- To detect and prevent fraud or Terms of Service violations
- To comply with legal obligations
We will not use your information for purposes not described in this Policy without your consent.
3. Information Sharing Attorney review
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: We share information with trusted vendors who help us operate the Site, including our payment processor, email service provider, and analytics provider. These vendors are contractually bound to protect your information.
- Legal requirements: We may disclose information if required by law, court order, or to protect the rights and safety of The Mahjong Guild or its members.
- Business transfers: If The Mahjong Guild is acquired or merges with another entity, your information may be transferred as part of that transaction.
- With your consent: We may share information in other circumstances with your explicit consent.
Member profile information that you choose to make public on your profile page (name, general location, game format preferences) is visible to other logged-in members.
4. Cookies and Tracking
We use cookies to maintain your login session, remember your preferences, and analyze Site traffic. You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain Site features including logging in.
We use Google Analytics to understand how visitors use the Site. Google Analytics collects anonymized data. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.
Affiliate link clicks may be tracked by our affiliate partners’ systems. This tracking is covered by the respective partner’s privacy policy.
5. Data Retention
We retain your account information for as long as your account is active. If you cancel your membership, we retain basic account information for up to 3 years for record-keeping purposes, after which it is deleted or anonymized.
Payment records are retained for 7 years as required by tax and accounting regulations.
You may request deletion of your account data at any time by contacting us at hello@themahjongguild.com. We will process deletion requests within 30 days, subject to legal retention requirements.
6. Your Rights Attorney review
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-out: Unsubscribe from marketing emails at any time via the unsubscribe link in any email
- California residents (CCPA): You have additional rights including the right to know what personal information is collected, the right to opt out of sale (we do not sell data), and the right to non-discrimination for exercising your rights
To exercise any of these rights, contact us at hello@themahjongguild.com.
7. Data Security
We implement reasonable security measures to protect your information including SSL encryption, secure password hashing, and access controls. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
8. Children’s Privacy Attorney review
The Mahjong Guild is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected information from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, contact us at hello@themahjongguild.com.
9. Third-Party Links
The Site contains links to third-party websites including retailer sites, social media platforms, and affiliate partners. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify active members of material changes by email and by posting a notice on the Site. Your continued use of the Site after changes take effect constitutes acceptance of the updated Policy.
11. Contact
For privacy-related questions or to exercise your rights:The Mahjong Guild — Privacy
hello@themahjongguild.com